RC Fasteners & Components, Inc. was founded in February 2002 in Phoenix, Arizona. The goal is to create a Component & Fastener Superstore where customers can get standard, off-the-shelf fasteners, such as nuts, bolts, screws, etc., Electronic and Aerospace components, and custom, made-to-print fasteners, all from one company. This eliminates the need for additional vendors, which saves our customers time and money.
Every customer is a priority
In our company, every customer is a priority, no matter how big or small. We strive to always do more than is expected to help handle our customers needs. We don’t promise more than we can deliver, and we continually look for ways to improve quality and add value to products our customers purchase. We believe if we serve our customers with honesty, integrity, and go the extra mile, we’ll earn a customer for life.
It’s all about relationships
Our business is all about relationships with our employees, families, customers, suppliers and manufacturers. Building strong relationships is important to us because it allows for individual attention and also the ability to differentiate our customers needs. By getting to know our customers and interacting with them, we learn to customize our products and services to what’s best suited to meet their demands.
Compassion Management
Our employee’s are our greatest asset and we feel when we invest in our people, our people become the best they can be and are inspired to give back by making a difference in the lives of others. Investing in our people starts with emotional intelligence and compassion management. We find that “compassion time” with our employee’s creates an awesome atmosphere in the workplace which in turn allows for greater efficiency, productivity, and effectiveness. Evidence shows that compassion in the workplace boosts employee well-being and health and when your employee’s are your greatest asset, that’s a good thing.
Committed to making a Difference
Making a difference begins with attitude and our goal is to serve our customers, community, churches, charities and individuals with compassion, enthusiasm and a commitment to excellence. We don’t want to be just a fastener company, we want to be “game changers” by being committed to making a difference in the lives of others and the communities we serve. Together we can make a difference and impact the world and make it a better place, one person at a time.
We practice principles in our business that honor the Lord and are consistent with the Word of God. It’s all God’s grace that we are blessed to be a part of a company that has an opportunity to give back to its employees, families and community. We do our best by trusting God for the rest.
